Servicing.
We cover all of Kent and most of Surrey and South East London for servicing of your machine. If your area is just outside of the postcodes listed below, please contact us for further information as we may be able to help you. 020 8777 6929
The post codes we cover are BR, DA, ME, CT, CR, RH, SE, TN, SM, SE, and most of KT
We are able to service most makes of water softener and we carry a wide range of spare parts, should you wish to discuss your service query or would like to book an appointment, please call us on our service line and we will be happy to help you.
020 8777 6929
BYPASSING YOUR WATER SOFTENER
Should you have a problem with your water softener and need to switch it off please follow the simple steps below to isolate your unit until someone is able to come and look at it for you.
1.Follow the inlet and outlet pipes away from the softener to where they join onto your main copper pipework. Each of these pipes will have a valve on it which will currently be open. Turn these 2 valves 90' to turn them both off.
2.In between these 2 valves on your main pipework you will see a bypass valve, this will currently be closed to make your water softener work, you need to turn this vale 90' to open it in order to get water back to the house.
3.If your water softener is plugged into the electric also switch off at the plug.
The above steps will isolate your water softener from your water system until a service engineer is available.
